myNonProfitWeb.com

> We now offer new plans and services at lower prices to organizations and individuals!

Important Notice:

This page is intended only for Customers that placed an order before 9/20/2007.
If you are a new customer please click here to get support.

SUPPORT CENTER for OLD CUSTOMER (before 9/20/2007)

ACCESS TO OUR SUPPORT CENTER for Old Customers

Info:

To log on to to check the status of your order go to the home page and click on the "Customers that placed an order BEFORE 09/30/07 please login here" link located at the left side of the menu.
Please have your order# and email address ready to log on.
Also check your mailbox for important emails from us. If you have NOT received any emails from us, please check your Spam/Junk folder and mark all the messages coming from myNonProfitWeb.com as NOT JUNK and add myNonProfitWeb.com to the list of your safe senders.

Click to access our Support Center
(only for Customers before 9/20/2007)

[BEFORE sending an email please check if the solution to your problem is already in our FAQ]

In order to get a fast and accurate response please address your ticket to the appropriate department:

Department	Reason of Contact

Technical Support	- Your website is down (you can't see your home page) - Your email addresses are down (you can't send/receive email messages) Please: do NOT contact this department if you need assistance on how to manage your website using the back end access of our Joomla CMS as we won't be able to assist you. For information on Joomla you can visit http://help.joomla.org For information on how to blog using Wordpress please visit http://wordpress.org/support For information on how to set up and update your e-store with ZenCart please visit http://tutorials.zen-cart.com/index.php


Email Management	- Request/change your email address(es) (if available)


Billing	-For all billing issues. -To cancel your hosting plan (please read here)


General Contact	If you need assistance on issues not listed above


Sales	Contact this department if you are not currently a customer (you don't have an order# or a domain name)



Click to access our Support Center (only for Customers before 9/20/2007)